We recognize that genuine sustainable development outcomes are key to ensuring the long-term success of business. We ensure ourselves have stable business practices in human resources, health & safety, financial management, paying tax, legally operation. We have plans in place to prudently manage and safeguard all our financial assets by investing to create value and opportunities. Moreover, we create new ways to solve problems and increase productivity. For example, we work closely with our local RTO/EDA to solve regional issue and we develop products regularly to attract domestic or international visitors. By using the operation system, we analyze data about our customer’s behaviors to identify the tourism trends.

We take care about our customers satisfaction by collecting, analyzing feedback from every customer, and use the results to improve the experience. Starting by understanding the culture and heritage of the place in our operation, we aim at embracing the culture and heritage as part of delivering a unique and authentic experience to our customers. Such as we explore ways to incorporate stories of New Zealand into our visitor experience in a way that makes sense. Before our tour group start, we always educate customers about how to travel responsibly in New Zealand, especially the self- driver customers.

To attract and keep our talent staffs, we are paying fair wages, well training, undertaking regular performance reviews to all our staffs. We support community by donating money or products, furthermore, we encourage visitors to donate, and raise awareness of our community. We set up sustainable purchasing policy including sourcing locally goods for improvement, focusing on supporting local suppliers and minimizing waste and packaging.

New Zealand boasts some of the most stunning landscapes and natural scenery in the world and it is vitally important we continue to preserve and protect our natural environment. It is also crucial tourism benefits our communities.

We take responsibility for the entire life cycle of the products and services we use and ultimately eliminating the waste associated with these. New Zealand’s environment includes water, biodiversity, landscapes, and clear air are the most precious asset of the tourism industry. We are a member with Department of Conservation for taking better action to restoring nature. We understand our carbon footprint and try our best to reduce them when we can, such as promote more public transportation tour packages, set up paperless office, and replace traditional self-drive car with green energy vehicle.